Direct vs Overhead Staff Costs (UK Accounting Context)

 

Category Direct Costs Overhead Costs 
PAYE Employees 

Staff whose time is directly attributable to delivering a product or service 
- Example: a technician working on client jobs, or a developer building your app 

 

Staff who support the business but aren’t tied to specific revenue-generating tasks 
- Example: admin staff, HR, finance, or general management 
Contract / Consultants 

Freelancers or contractors working on specific deliverables 
- Example: a marketing consultant creating campaign assets for a client 

 

Strategic advisors, legal consultants, or fractional roles not tied to direct output 
- Example: a retained CFO or brand strategist 

 

 

🧮 How This Maps in Xero or Management Packs 

  • Direct Costs often sit under Cost of Sales (or Direct Labour) in your P&L. 
    • These are variable and scale with revenue. 
    • Useful for calculating gross margin
  • Overhead Costs are part of Operating Expenses
  • These are fixed or semi-fixed. 
  • Useful for understanding net margin and operational efficiency. 

💡 Tips for Clear Reporting 

  • In Xero, use Tracking Categories or Custom Account Codes to tag staff costs by function (e.g., “Client Delivery” vs “Admin”). 
  • For consultants, clarify whether their work is project-based (direct) or retained/advisory (overhead). 
  • In investor packs, show staff cost allocation to highlight scalability and margin control.